Terms and Information

As a small family business we pride ourselves on customer satisfaction. Therefore, each order we receive will be reviewed and confirmed by us personally. For convenience, you can pay via PayPal when you check out, or you can pay later by Direct Transfer/Cash/Credit Card. Please note that we do not hold orders for more than 7 days without payment. This allows us to apply the following pricing scale to our range of $4 non-lego minifigures:

$4.00 each for 1-5
$3.50 each for 6-9
$3.00 each 10 or more

A similar scaling price guide applies to our range of non-lego Maxifigures (excluding special items):

$6 each for 1-4
$5 each for 5 or more

All minifigures come individually wrapped with their accessories (depending on manufacturer, some even come with spare blocks and baseplates)

We remember our regular clients, and look after them as best as we can. This may include free shipping, bonus minifigures, and other accessories (at our discretion).

Please note that ALL LEGO® Figurines are marked as such to avoid confusion, so please check your selection carefully!

If you have any queries or concerns about your selection please write them in the notes section of the Shopping List before hitting submit. This includes shipping arrangements and insurance, and any wholesale/bulk requests.

Shopping List/ Ordering


When you have completed your selection, press "Checkout" (below your shopping list). Fill in the customer and shipping information and any comments (This includes shipping arrangements and insurance, and any wholesale/bulk requests) and press "Submit Order and Pay Now" to pay via PayPal, or click on "Submit Order and Pay Later via EFT" and we will send you an invoice with payment options for EFT/Direct Bank Transfer, Cash and Credit Card. Once payment has been received we will ship your item and provide tracking information where requested. We DO NOT require access to your bank details or store such information if it is offered.

Shipping


We provide Australia wide postage on all purchases. We use standard shipping with Australia Post. The price is $3.00 for up to 6 minifigures, and $9 for more than 6 minifigures or any bulky items such as one or more maxifigures(s) or display case(s). If the weight of the order is over 500 grams, we will contact you with shipping options. We can upgrade to Registered Post for $4.20. This includes:
  • Proof the item was sent
  • Proof the item was received
  • Signature upon delivery
  • Online tracking
  • Compensation for loss or damage up to $100

(see auspost.com.au for more info)

For additional features such as postage insurance and express post please mention these when submitting your Shopping List - we will research relevant costs and do our best to accommodate you.

Returns


In the unlikely event that you receive a faulty product just send us an email and we will reply ASAP to arrange suitable replacement or refund. An explanation of fault and relevant pictures will be required - Should you be unable to provide photographic proof you will be liable for any return postage. If a replacement is required it will be sent free of charge.

Please note the brand of minifigure that you are purchasing - genuine Lego items will always be marked as genuine. Returns will not be accepted for change of mind or incorrect ordering.

In the case of brand new Lego sets, any issues must be taken up with Lego Australia directly (visit https://wwwsecure.us.lego.com/en-us/service/ for contact details). Our Lego sets are purchased in brand new condition from various sources, so any broken/missing parts must be taken up with the manufacturer.

All sales are dependant on availability and we are not responsible for errors in the automation of the website and payment systems. We will refund payment for any items that are not available at the listed price for any reason, including:

  • Lack of stock
  • Banking error
  • Postage issues
  • Incorrect pricing

If you proceed with an order, it is seen as acceptance of these terms.